Important Shipping Information
Shipping rates? What shipping rates?
We want you to feel you're getting the most bang for your buck when you make a purchase in our store, so we don't charge extra for shipping. On all of our product listings, the price you see in the catalog is the price you pay at checkout (unless there are sales taxes to be applied).
That's only part of how we thank you for choosing our store to do your shopping.
Many of our suppliers are located in China. Consequently, we have found it can take up to 30 working days for your item to be delivered.
It doesn't always take this long, and we do our best to cut the delivery time down to the shortest time possible, but if you find it's taking a long time for your item to arrive, we would ask you to PLEASE BE PATIENT.
You can always track your item here or contact us, and we'll check where it currently is in the delivery route for you.
We are pleased to offer our patrons low-cost Route insurance on all their purchases. Route is backed by Lloyds of London and ensures peace of mind against lost, damaged, or stolen order items.
When you are at the checkout, you will be presented with a pre-selected checkbox for Route insurance. (If you don't require insurance, just untick it.)
After your purchase, you will receive an email from Route, containing instructions on how to file a claim, should you ever need to do so.